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  • Phinisi Boat
    Phinisi Boat

    The pinisi or phinisi is a traditional Indonesian two-masted sailing ship.

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    Famed Komodo Dragons

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    Live a Board

    Explore the beauty of the sea of ​​the Komodo National Park

Thank you for your interest in booking a vessel with Sipuliang Dua Liveaboard. Please take your time to carefully read the following terms and conditions. With your confirmed booking, you automatically agree with these conditions.

I herewith certify and acknowledge that I understand that my acceptance on a diving and/or snorkeling program organized and conducted by Sipuliang Dua Liveaboard or it’s partners, is predicated on my assurance that I am physically fit to engage in ocean scuba diving, and that I have had or will receive sufficient training in scuba diving and that I fully understand the risk of ocean diving, of living and traveling on board a ship and the dangers arising from force of nature, and I am prepared to assume such risk.

In order to induce Sipuliang Dua Liveaboard or its partners to accept me as a member of the aforementioned diving program, I hereby release and absolve Sipuliang Dua Liveaboard or its partners, its agents, employees and invitees from any and all damages resulting from death or personal injuries, including loss of services, which I may sustain on account of, arising from, or in connection with the aforementioned diving program or the ownership, maintenance, use or operation of any automobile, ship, boat, water sport equipment or otherwise.

I further understand that remoteness of destination, local custom and/or prevailing weather conditions may cause minor inconvenience or modification to the diving portions of the tour, and Sipuliang Dua Liveaboard or it’s partners reserve the right to modify and/or cancel diving arrangements due to unfavorable weather conditions and/or technical difficulties at any time.

I also agree to pay compensation at full current market value to Sipuliang Dua Liveaboard or its partners for any and all damage or loss of property and equipment belonging to Sipuliang Dua Liveaboard or it’s partners resulting from abuse or negligence on my part. This liability waiver is all subject to the terms and conditions above, which have been read, understood and unconditionally agreed to.

I further agree to strictly observe and comply with additional reasonable terms and regulations Sipuliang Dua Liveaboard or any of its employees may deem desirable or needful to prescribe during the course of any diving tour.

We strongly recommend to our guests that they purchase a fully comprehensive travel insurance package that covers; accidents, medical assistance, baggage, trip cancellation and interruption, personal liability and effects, when a reservation is made. All guests should ensure they have appropriate insurance to cover the activities they will be undertaking during their trip, regardless of risk. Please be advised that if guests choose not to carry travel insurance, Sipuliang Dua Liveaboard will not be held responsible for any financial disappointment caused by reasons beyond our control.

PRICE / RATE
The price/rate applies according to the date / year issued, can change at any time without prior notice. The price changes will adjusted the fuel costs, exchange rates, taxes, government regulations, and other costs beyond the control of Sipuliang Dua Liveaboard.

RESERVATIONS AND DEPOSITS
All reservations must be made by electronic mail or online form reservation.
A deposit of 30% no later than 7 days after the date the reservation is made. Payments can be made by transfer to our bank account in Indonesia. Account numbers will be provided in the corresponding invoice. Sipuliang Dua Liveaboard will not be responsible for any bank costs related to the transfer made by the clients for the vessel deposit or balance payment. Sipuliang Dua Liveaboard will automatically offer the berths to other guests if this booking fee is not received within the stated period of time.

PAYMENT OF THE BALANCE
Payment of the balance must be made 90 days prior to the departure date. If full payment of the balance is not received by this date, Sipuliang Dua Liveaboard can cancel the booking and enforce the cancellation policy as set out in the Cancellation Policy below.

SHORT NOTICE BOOKINGS
Full payment must be made at the time of booking if the reservation is made less than 90 days prior to departure..

CANCELLATION FEE POLICY INDIVIDUAL BOOKING & CHARTER
- More than 150 days, 10% of the vessel price cancellation fees applies.
- 149 to 60 days prior to departure, 30 % of the vessel price cancellation fee applies.
- 59 days or less prior to departure 100% of the vessel price.

SUBSTITUTE GUESTS
If for any reason a guest cannot make a trip that has already been booked, then the reservation can be transferred to another person. The new guest will be subject to the contract conditions of Sipuliang Dua Liveaboard. Guest substitution will be allowed up to 3 days, or less depending on the vessel, prior to the day of departure. Sipuliang Dua Liveaboard takes no responsibility for changes to any bookings not made by Sipuliang Dua Liveaboard on behalf of the guest (i.e. air tickets, hotel reservation etc.).

IN CASE A GUEST DOESN'T SHOW UP AT THE MEETING POINT BEFORE THE VESSEL/BOAT/YACHT DEPARTURE
If a guest doesn't show up at the meeting point (airport, harbour, boat, etc...), Sipuliang Dua Liveaboard staff will wait for him up to 2 hours if informed or as much as possible (according to the departure time foreseen and the other guests expectations) if not.
In both cases, Sipuliang Dua Liveaboard can not be held responsible. The "no show" of the guest is then considered as a last minute cancellation. The guest can't expect3 any refund from Sipuliang Dua Liveaboard.

CHANGES BEFORE CONCLUSION OF THE CONTRACT
Sipuliang Dua Liveaboard reserves the right to make alterations and changes to brochure information, service descriptions and prices in the brochures and price lists at any time before the time of booking. Should the necessity arise, Sipuliang Dua Liveaboard will inform the agent or individual client prior to entering the contract. The date the contract is entered is the date that a booking fee is received by Sipuliang Dua Liveaboard.

CHANGES TO PRICE AFTER THE CONTRACT HAS BEEN ENTERED
In rare circumstances, it is possible that prices must be increased. The circumstances under which this may occur are as follows:
- Increases in transportation costs (including fuel costs) Increases in state taxes and duties (i.e. embarkation/disembarkation fees, sales taxes etc.) Currency fluctuations.
- Sipuliang Dua Liveaboard reserves the right to raise the agreed price up to 21 days prior to departure.

ITINERARY AND SERVICE CHANGES AFTER BOOKING AND BEFORE DEPARTURE
Sipuliang Dua Liveaboard reserves the right to change the itinerary and particular services if required due to unforeseen or unavoidable circumstances. Sipuliang Dua Liveaboard will make every effort to offer equivalent alternatives of a comparable standard. Sipuliang Dua Liveaboard will inform the agent or individual client of such changes at the earliest possible date and the effect they will have on price.

LIABILITY RELEASE FORMS
Before the trip you will be required to sign a liability waiver release before departure. If taking courses a medical questionnaire is also standard, please bring any medical conditions to the attention of the scuba instructor / trip leader / dive leader and produce a doctor's medical clearance for diving upon arrival.

FORCE MAJEURE AND UNPREDICTABLE ACTS OF MAN
Sipuliang Dua Liveaboard reserves the right to cancel a trip for reasons of Force Majeure (i.e. natural disasters, epidemics etc.) or unavoidable acts of man (i.e. war, riots, strikes etc.). In the event of this happening, Sipuliang Dua Liveaboard will advise you at the earliest possible date.

TRIP CANCELLATION BY SIPULIANG DUA LIVEABOARD FOR OTHER REASONS
Sipuliang Dua Liveaboard reserves the right to cancel a trip for other reasons that are unavoidable and will inform the customer at the earliest possible date. We shall arrange replacement vessel or dive resort as an alternative solutions base on the price which being paid to us. If we fail to provide the replacement as conduct, we will full refund the payment we have received.

CHANGES TO THE ITINERARY AND SERVICES
Sipuliang Dua Liveaboard reserves the right, if necessary, to change an itinerary during a trip (i.e. due to weather conditions etc.). There will be no refund for unused services, also if by any means of condition beyond our control that resulting skip/cancel any program or services during trip.

COMPLAINTS
Shortcomings in our services during the vessel are to be reported immediately to our tour leader / trip leader on board. If possible the cruise director will try to find an appropriate solution. When the complaint cannot be solved aboard, the operating office Sipuliang Dua Liveaboard should be notified in writing no later than 14 days after disembarkation. Sipuliang Dua Liveaboard will settle the dispute to the best of her abilities within 2 weeks after receiving the complaint.

WAIVER
In entering into this agreement, I am not relying on any oral, written, or visual representations or statements by Sipuliang Dua Liveaboard or its staff or any other inducement or coercion to go on the adventure trip, hence, only of my own free will.

WEBSITE
All information in the website is subject to change. Sipuliang Dua Liveaboard reserves the right to alter/change/correct mistakes that may possibly appear in the website or published price lists.